Get in touch with our friendly team for bookings, questions, or any assistance you need. We're here to make your Mykonos experience unforgettable.
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Common questions about getting in touch and making reservations.
You can book through our online form, call us directly at +30 690 863 2448, or message us on WhatsApp. Online bookings receive immediate confirmation, while phone/WhatsApp bookings are perfect for complex requests.
During peak season (June-September): immediate response via WhatsApp/phone, email within 1-2 hours. Off-season: WhatsApp/phone during business hours, email within 4-6 hours.
Yes! We accept bookings up to 30 minutes before pickup time, subject to availability. For airport transfers, we recommend booking at least 2 hours in advance. Call or WhatsApp for urgent requests.
Yes, you'll receive confirmation via email with driver details, vehicle information, and contact numbers. WhatsApp bookings receive instant confirmation messages with all trip details.
Pickup location, destination, date/time, number of passengers, luggage count, and contact details. For airport transfers, include flight numbers. For hotels/villas, provide exact names or addresses.
Free cancellation up to 24 hours before pickup. Modifications accepted until 2 hours before pickup. Contact us via phone/WhatsApp for changes. Emergency cancellations may apply special terms.
During peak season (June-September): 24/7 operations and support. Off-season (October-May): 8:00 AM - 10:00 PM regular service, with emergency transportation available 24/7.
Call +30 690 863 2448 directly for urgent matters. This number is monitored 24/7 during peak season. For off-season emergencies, leave a voicemail and we'll respond within 30 minutes.
Our team speaks English, Greek, and basic French/German. For complex requests in other languages, we can arrange translation services or communicate via translation apps during the booking process.
Yes! You'll receive driver name, phone number, vehicle details (make, model, license plate), and photo 2-4 hours before pickup. Emergency contact numbers are included in all confirmations.
Confirmed bookings receive: email confirmation, SMS with driver details, and WhatsApp message (if applicable). If you don't receive confirmation within the stated timeframe, please contact us immediately.
Absolutely! Include special requests in the message field when booking online, or discuss them when calling/messaging. We accommodate child seats, wheelchair access, stops along the way, and other special needs.